All repaired or changed parts neither returnable nor refundable.
All parts repaired by Miningpuppets shall be covered by a one-month warranty service from the date when the repairs are completed (unless defects caused by human factors).
We will start carrying out the repair within a reasonable period of two (2) weeks after drop off date. This completion deadlines of which you are notified are non-binding in the event of high volume repair works or scarcity of materials.
Miningpuppets shall not be responsible for any delay caused by the failure of communication with the customers. Customers are advised to provide Miningpuppets with valid contact number(s) or email address. If customers do not receive any pick up notification two (2) weeks after the drop off date, please contact Miningpuppets by phone.
Customers shall collect their product(s) within three (3) days after receipt of pick up notification from Miningpuppets. Miningpuppetsshall not be responsible for any loss or damage to products that are left unclaimed after three (3) days. If the products are not collected within one (1) month, Miningpuppets shall have the right to dispose of the products at its own discretion without any prior notice and compensation.
The service order receipt should be kept as proof for collection of products. In the case of loss of receipt and products being taken by others, Miningpuppets shall not be held responsible. If no original receipt is provided, Miningpuppets shall have the right to refuse to return the products.
Customers acknowledge and do not have any objection to the fact that Miningpuppets does not warrant any error-free operation of the product(s), and is not under any obligation to support the product(s) for all operating environment, including but not limited to, compatibility with all current and/or future versions of software or hardware, after the repairs.
Miningpuppets reserves the right to interpret any terms and conditions set forth above in its sole and absolute discretion.
The Company reserves the right to change these terms and conditions from time to time. Please refer to Miningpuppets official page for the updated warranty policy and other applicable terms: https://www.facebook.com/miningpuppets/